Luxury Watch Servicing​

High-end mechanical watches have hundreds of tiny components inside working together. Over time, due to various factors, these movements can start to malfunction. These factors include dust, moisture and temperature variations. Even if the watch has been sitting for a long time and is not put to work, the natural lubricants can degrade, affecting the watch’s accuracy and functionality. Therefore, periodic servicing is highly crucial to preserve the longevity and reliability of the timepiece.

How often should you service your watch?

There is no fixed rule for how often a watch should be serviced. While brands such as Rolex state that their watches can operate for up to 10 years without servicing, these estimates are typically based on controlled laboratory testing rather than everyday wear and real-world conditions. In practice, we generally recommend servicing a mechanical watch every 3 to 5 years to maintain optimal performance and longevity.

For quartz watches, extensive servicing is usually not necessary. If your watch stops running, simply bring it to SG WATCH REPAIR SERVICE CENTER for a professional battery replacement. We can also fully open and internally clean the watch to remove dust, moisture, and debris, helping to preserve the movement and extend the lifespan of your timepiece.


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Signs that your watch needs servicing

If you’ve come across this page, it may be the perfect time to check whether your watches are due for servicing. Just like a car, a watch will begin to show certain signs when maintenance is needed. Some of the common signs include the following:

Assessment and Consultation

At SG WATCH REPAIR SERVICE CENTER, every watch entrusted to us undergoes a thorough professional assessment by our skilled watchmakers. We carefully examine the condition and performance of the timepiece, discuss any issues you may have experienced, and perform detailed diagnostic testing to detect potential mechanical concerns. Each watch is also analyzed using professional timing equipment to evaluate accuracy and overall movement performance. Following the inspection, we will provide a transparent and itemized service quotation based on the condition and requirements of the watch. Our team will clearly explain the recommended servicing procedures and estimated costs in advance, ensuring a professional, straightforward, and reliable service experience from start to finish.

Disassembly and Cleaning

The watch is first disassembled, and each component is inspected for wear, damage, or potential issues. The movement is kept aside, and the case, case back, bracelet and buckle are kept inside an Ultrasonic Cleaner.

Cleaning and Lubricating the Movement

The movement components are carefully disassembled and placed into specialized containers before undergoing a multi-stage cleaning process using professional watch cleaning equipment. Through a series of advanced cleaning solutions, every individual component is thoroughly cleansed to remove accumulated dirt, old lubricants, and microscopic debris. Once the cleaning process is completed, our watchmakers meticulously inspect and reassemble the movement by hand. During reassembly, each component is precisely lubricated with high-grade watchmaking oils and specialized lubricants to ensure smooth operation, long-term reliability, and optimal performance.

Testing and Quality Assurance

Once the movement has been fully reassembled, our watchmakers carefully reinstall it into the watch case and securely seal the timepiece. The watch then undergoes a series of professional performance tests using specialized equipment, including timing machines and automatic watch winders, to ensure accurate and stable operation. To verify overall functionality and reliability, the watch is continuously monitored over an extended testing period. Our technicians regularly check the movement’s accuracy, performance consistency, and power reserve to ensure the watch is operating according to proper standards before it is returned to the customer.

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Welcome! Please provide photos or details of the watch for a preliminary quote. Appointments are also welcome in advance!

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